Refund policy

Certainly! Here's a concise summary for a return and refund policy for a clothing brand:

Return and Refund Policy:

At FMB, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

Returns:

• You have 1-3 days to return an item from the date you received it.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
• Your item needs to have the receipt or proof of purchase.

Refunds:

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges:

• If you need to exchange an item for a different size or color, please contact us within 1-3 days of receiving your order.

Non-Returnable Items:

• Certain items are non-returnable, such as used items.

Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us:

• If you have any questions on how to return your item to us, contact us at fmbla.co@gmail.com

This policy is subject to change without notice, so we encourage you to review it regularly for any updates.

Contact Information

Customer Service Email: fmbla.co@gmail.com

Business Hours: Monday - Friday: 9:00 AM to 5:00 PM (local time)

Feel free to reach out to us via email or phone during our business hours. We're here to assist you with any questions or concerns you may have regarding our products, orders, or any other inquiries.